It’s often thought if someone is academically smart they will go far in his or her career. To a degree, this is true. The other end of the argument is if someone emotionally intelligent, he or she will go far in life.
You see, EQ (Emotional Quotient) holds a higher value in skills and highly overlooked. Have you ever had a “talented terror” in your population of staff? Upper management may like this employee, but those around them are negatively affected. This person may be smart in the sense of education but what you need to make sure of is find out who the emotionally intelligent employees are. Yes, knowledge of the work and ability to complete responsibilities is essential, that goes without saying.
A mistake often made is someone good at their job is promoted and given the responsibility of a downline, but they may not be emotionally intelligent (lack EQ). If they do not possess EQ, you will have a situation in which good employees will start to look elsewhere for employment. Remember, most people leave due to their manager vs. the organization.
An emotionally intelligent employee is empathetic, will know how to work with others, be malleable with co-workers, understand the needs of their peers and implement good practices for what works for others and foster a culture of harmony and growth.
Managers with poor EQ will cause unnecessary stress on subordinates with a narrow frame of mind. They tend to be clock watchers, judgmental and unfair. Productivity will drop due to illness and disdain.
Stress causes a myriad of illness and entirely under-estimated. Stress depresses the immune system and opens the door to a whole host of preventable problems.
The great news is training is available and invaluable. EQ isn’t just for managers; it’s for all employees. EQ training with employees allows them to build skills outside the office to help lower non-work stressors.
Emotional wellness is a hot topic, and it should be! Don’t put it off; consider training your employees on EQ and watch the transformation happen with an increase in morale, productivity, less last minute call outs and long-term employment of your best people.